Voice AI
Voicebot vs IVR: from keypad menus to conversation
What is a voicebot and how is it different from a classic IVR? When a keypad menu is enough, when you need a talking agent, and how to plan the switch.
Blog category
Voice AI
How AI voice agents work, what they cost and how they differ from older systems.
Voice AI
Voice AI
How does an AI voice agent work? Thirty seconds of a shipping call
Speech recognition, intent, an order lookup and a spoken answer: we follow one 'where is my order?' call second by second to show how an AI voice agent works.
Hear it on a call with your own store's data.
In thirty minutes we walk through the console, place a live call and work out which of your calls the agent can take.
or write to [email protected]